Policies and Guidelines
Within the Gallery's publication scheme are a number of policies and documents relating to our services, finances, priorities and decisions. Below are some of the policies which can be viewed on our website.
- Aboriginal and Torres Strait Islander Engagement Strategy
- Acquisitions Policy for Works of Art
- Conditions of Entry
- Code of Conduct
- Customer Complaints Management Policy
- Deaccessioning and Removal of Works of Art Policy
- Exhibitions Policy
- Guideline For Managing Ethical Issues Relating to Serious Misconduct by an Artist
- Loans Policy
- Philanthropic Gift Acceptance Policy
- Provenance and Due Diligence Policy
- Public Interest Disclosure
- Responsible Conduct
- Sketching and Note-taking
- Social Media Policy
- Sponsorship Policy
- Work Health and Safety Policy
- Work Health and Safety Statement
- Security and Safety in Working with Children Policy
- Sustainability Policy

Reconciliation Action Plan
QAGOMA is committed to representing First Australian art and cultures through collection development, exhibition programming, identified employment and professional development, community liaison, engagement and participation. Having a Reconciliation Action Plan (RAP) provides the tools for structuring and improving our organisation’s commitment to creating meaningful impact.
Through this RAP, QAGOMA commits to a deeper consideration of how we share and understand Aboriginal and Torres Strait Islander peoples’ rich cultural histories and stories. To acknowledge the remarkable legacy of a continuous connection with this land, we will ensure the process of reconciliation is central to our values. We want to recognise and empower Indigenous peoples and be open to truth-telling, knowing this RAP will affect the way we collect, display, care for and share our art holdings, with a focus on centring these voices and experiences.
We welcome your feedback on QAGOMA’s Innovate: Reconciliation Action Plan.
Contact us at reconciliation@qagoma.qld.gov.au.
View 2022–24 Reconciliation Action Plan
RIGHT TO INFORMATION
The Gallery is making it easier for you to access information about us. This includes information about our policies, codes of conduct, financial records, correspondence, registers and documents relating to some Gallery decisions.
What is Right to Information (RTI)?
The Queensland Government has made a commitment to provide access to information held by the Government — including QAGOMA – unless on balance it is contrary to the public interest to provide that information. The Right to Information reforms implement the Queensland Government's approach to giving the community greater access to information held by government.
Accessing information
There are several ways to access information about the Gallery, such as on our website, our Publications Scheme or through the Queensland Government's Open Data portal. If the information is not already available, or if you wish to amend documents containing personal information where you believe relevant information is inaccurate, misleading, out of date or incomplete please contact us:
T: +61 (0)7 3840 7311
E: rti@qagoma.qld.gov.au
Alternatively, please visit this link to submit an RTI or Information Privacy access application online or to formally have your personal information amended, please complete a Personal Information Amendment Application form.
Customer Complaints
Information on customer complaints made to QAGOMA is available through the Queensland Government's Open Data portal.
Publication Scheme
The Gallery's publication scheme describes and categorises the information routinely available from the Gallery. It includes Strategic Plans, Annual Reports , Annual Review, Media Releases, The Queensland Art Gallery Act 1987 and Policies.
RTI Disclosure log
Documents released under the Right to Information Act 2009 will be progressively published in the below disclosure log. The log provides details of documents released in response to non-personal right to information (RTI) applications and where possible, links to the documents.
RTI reference number: R14-001
Date: 15/10/2014
Topic/information requested: Any documents, such as audits, ministerial briefing notes and attachments, executive briefing notes, photos and CCTV, relating to damaged, missing and/or stolen government assets including art, literature, collections, gifts, and other valuable items stored or on display, since March 29, 2013.
Applicant/entity name: Seven Network
RTI reference number: R19-002
Date: 5/12/2019
Topic/information requested: copies of documents detailing any expenses associated with Baz Luhrmann’s patronage of the Brisbane International Film Festival, including any travel expenses, payments, and/or associated costs for the period April 1, 2019 - October 31, 2019.
Applicant/entity name: The Courier-Mail (News Limited)
RTI reference number: R21-003
Date: 25/03/2020
Topic/information requested: Key summary documents relating to an issue associated with an artwork included in the display titled ‘Full Face: Artists’ Helmets’ at GOMA.
Applicant/entity name: Seven Network
For further information regarding these documents please contact: rti@qagoma.qld.gov.au