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If you register a complaint, you will receive an automatic acknowledgment and Gallery will endeavour to respond within 20 working days. If you would like to know the status of a submitted complaint, please email directorate@qagoma.qld.gov.au To help the Gallery investigate and respond to your complaint, please include the following: Your contact details The time and date of your visit, whether you visited QAG or GOMA What the complaint relates to Whether the complaint has been previously raised The outcome sought For more information on our complaint handling process, including how a complaint can be reviewed if you're unhappy with the response, please see the QAGOMA Customer Complaints Management Policy & Procedure. To view QAGOMA Customer Complaints data, please visit the Open Data portal.
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All information provided on this form will remain strictly confidential and for use by QAGOMA only. For further information please refer to QAGOMA's Privacy Statement.