Compliments & Complaints

Please use this form to make an enquiry, give us feedback or a compliment, or register a complaint.

If you register a complaint you will receive an automatic acknowledgement of receipt. The Gallery endeavours to respond within 20 working days however if you would like to know the status of your complaint, please email

To help the Gallery best investigate and respond to your complaint, please include the following:

  • Your contact details
  • What the complaint relates to
  • Whether the complaint has been previously raised
  • The outcome sought

For more information on the QAGOMA Customer Complaints Management Policy & Procedure, please view our policy document.

To view QAGOMA Customer Complaints data, please visit the Open Data portal.

Reason for contact
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QAGOMA collects your personal information so that we can respond to your enquiry, feedback or complaint. We do not give this personal information to third parties. For more on how we handle personal information, please see our Privacy Policy.